Service Best
Service Best is an award-winning, internationally recognized workshop designed to assist frontline staff in the delivery of superior customer service. This entertaining and interactive workshop looks at the theory behind excellent customer service and provides useful tools to assist in making customers’ experience positive and memorable. It also provides an easy-to-use strategy for service recovery when difficult situations occur.
This workshop will:
- demonstrate the difference between ordinary and outstanding service.
- show you how to identify and respond to customer needs.
- discuss best practices in service delivery from the customer’s perspective.
- address three vital communication concepts and the importance of non-verbal communication.
- explain the power of a positive attitude and how to use it on-the-job.
If your business achieves 60 per cent or greater staff or management participation in Service Best, it will receive recognition through our Business Recognition program.
If you want to give your business a competitive edge, register for this one-day workshop today!
Cost is $89/person + GST for members and $109/person + GST for non-members. Group discounts are available upon request.
To download the Service Best promotional flyer, click here.
For more information or to register, contact Jinelle at (306) 933-7947 or jinelle.dulle@sasktourism.com.
Testimonials:
"Every employee, old or new, should be given this training."
Lori Wuttunnee, Cage Cashier
Gold Eagle Casino
"A good course everyone must take!"
Andy Schwindt, Operator/Driver
Saskatchewan Transportation Company
"Fantastic!"
Cindy Basey, Front Desk Clerk
Kenosee Inn Resort Hotel
"I think this is a course that every working person should have the chance to take."
Beverly Temple, Student
Career Enhancement Program
"Young people entering [the] service industry could benefit from this program. Discussions are very useful, which help us to understand why it is important to give exceptional service."
Della Joinson, Student
SIAST Kelsey Campus
"Both facilitators did an amazing job. [The workshop] was fun, practical, and informative."
Amanda Rocheleau, Food Service Manager
Temple Gardens Mineral Spa and Resort Hotel
These community partners deliver Service Best:
Parkland College
200 Prystai Way, Yorkton
(306) 786-2586
1-866-783-6766
l.larios@parklandcollege.sk.ca
North West Regional College
Battlefords Campus
(306) 937-5138
(306) 445-1575
melaney.bossaer@nwrc.sk.ca
Businesses that participate in Service Best report:
- better sales and higher profit.
- increased staff commitment.
- heightened skills development.
- greater customer satisfaction.
- lower staff turnover.
- increased productivity.
Fun, enjoyable, engaging. 
Jodi Swaby
Employment Counsellor/Facilitator
Radius Community Centre
Employment Counsellor/Facilitator
Radius Community Centre
