Service Best in High Schools
STEC offers Service Best training to a number of high schools across Saskatchewan. Service Best is an award-winning, internationally recognized workshop designed to assist staff in the delivery of superior customer service.
Making this workshop available to high school students provides them with the training they'll need to work in the tourism sector.
Students who attend this workshop will learn:
- how to demonstrate the difference between ordinary and outstanding customer service.
- how to identify and respond to customer needs.
- best practices in service delivery.
- three vital communication concepts and the importance of non-verbal communication.
- the power of a positive attitude and how to use it on-the-job.
This workshop is well-recognized among employers in the tourism sector. Since most students find their first job in tourism, this workshop will give them an advantage when looking for employment.
All participants in this workshop are presented with a certificate of participation and the option to write an exam. Students who successfully pass the exam receive a gold seal on their certificate.
To download the Service Best in high schools! promotional flyer, click here.
For more information, contact us.
