Retail Sales Associate
A Retail Sales Associate represents a company by providing exceptional service and by selling products and services in order to meet customers’ wants and needs. With emerit Retail Sales Associate training, you'll learn:
- the secrets to successful store operations.
- how to provide unparalleled service experiences and develop the confidence to handle any customer situation.
- how to become an expert in all aspects of retailing, from professionalism to customer service, sales, inventory, and store appearance.
To receive Professional Certification as a Retail Sales Associate, you must successfully complete an occupational knowledge exam, performance evaluation, and work experience.
Occupational Knowledge Exam: This 100-question multiple choice exam is based on the National Occupational Standard for Retail Sales Associates.
Performance Evaluation: The performance evaluation is conducted by a qualified evaluator who will observe you on-the-job.
Work Experience: You must complete 600 qualified hours as a Retail Sales Associate prior to the performance evaluation.
Prerequisites: None.
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In Canada, nearly two million people are employed in retail. This trade is Canada’s third largest employer, accounting for 10% of jobs in communities across the nation.
- Canadian Retail Institute
