Housekeeping
Room Attendant
A Housekeeping Room Attendant:
- promotes a positive image of the property for which he/she works.
- interacts with guests in a positive and hospitable manner.
- ensures the comfort and security of guests by paying attention to organization, cleanliness, and presentation in guest rooms and public areas.
With emerit Housekeeping Room Attendant training, you'll continue to deliver exceptional service, while learning a variety of transferrable skills.
To receive Professional Certification as a Housekeeping Room Attendant, you must successfully complete an occupational knowledge exam, performance evaluation, and work experience.
Occupational Knowledge Exam: This 100-question multiple choice exam is based on the National Occupational Standard for Housekeeping Room Attendants.
Performance Evaluation: The performance evaluation consists of an on-site observation by a qualified industry evaluator.
Work Experience: You must complete 500 qualified hours as a Housekeeping Room Attendant.
Prerequisites: None.
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The cleanliness of bedrooms and bathrooms are the first two things guests notice when entering their hotel room, making Housekeeping Room Attendants integral to the success of an accommodation property.
